Free Delivery! Risk Free Guarantee! Huge Selection! 9 Year Product Guarantee! Quick Service! Great Prices! OfficeChairs.com is a National Business Furniture company, which has been providing beautiful furniture to offices and homes since 1975!
Back to Top
Our risk free guarantee means that you can buy your chair without any risk. If your chair doesn't work for you, simply call us within 30 days of receipt, repack chair in original packaging, and we will pick it up and send you a full refund (limit of 2 chairs).
Back to Top
We are committed to offering you the best possible price. If you find a lower price elsewhere within 60 days of your purchase we will refund the difference.
- The item must be identical, including model number, components and U.S. warranty.
- The item must be in new factory condition and in stock and available for purchase at that price from an authorized U.S. reseller.
- Our Lowest Price Guarantee applies to lowest price inclusive of delivery; does not apply to sales tax. It does not apply to auction websites, private sales, special orders, typographical errors, clearance sales, liquidation sales, or mail-in rebate offers.
Please call 800-242-7200 for details.
Back to Top
OfficeChairs.com maintains a toll free number for sales orders and customer service inquiries. Please call 1-800-242-7200 to contact a representative or fax us at 1-800-468-1526.
Back to Top
We strive to carry quality brands and deliver your new furniture in perfect condition. If you need service on furniture, we will do everything we can to help you. Often the manufacturer wants to be contacted directly. The manufacturer usually handles part replacements, etc. There will be a note in the literature that comes with your new furniture that will direct you on who to call in the event that service replacement is needed. If this information is not available, please call us at 1-800-242-7200 or email us for product quotations, billing inquiries, product inquiries or for any other issues.
Back to Top
We do not print an OfficeChairs.com catalog. Our full selection is shown on our website. However, we can send you catalogs from our related companies, National Business Furniture (office furniture), Alfax (school furniture) and Dallas Midwest (church furniture). Call 1-800-242-7200 and we’ll send you a free catalog today!
Back to Top
Ergonomic chairs provide support by offering multiple adjustability options to best suit your needs. Ergonomics is difficult to define but basically means getting as much adjustability as possible to maximize productivity by reducing operator fatigue and discomfort. Seat height, arm height, lumbar support, tension control and knee-tilt adjustments in chairs all aid in ergonomics support. Refer to the guide below to help choose an ergonomic chair. This diagram shows 11 of the most popular adjustments to look for when ordering.

Although no chair is going to solve critical back problems, there are chairs available that will help aid in back support. Those chairs will usually have lumbar support built in; or they will have an adjustable back which can pivot in and out and up and down to better fit a customer's back. Call 1-800-242-7200 for assistance orclick here to view our Ergonomic Office Chairs category.
Back to Top
OfficeChairs.com is skilled at serving our federal government customers and processing your orders. Through our impressive selection, most needs can be met. If, however, you should require GSA Approved items, please visit our partner site, National Business Furniture, for a full selection of GSA Approved items. NBF's commercial contract (#GS-27F-0024V) covers hundreds of office furniture products with specified GSA discounts. For more information visit NBF.com or call our GSA specialists at 1-800-558-1010.
Back to Top
We want you to feel comfortable placing your order. You can use our secure online ordering system or simply call us during regular business hours. You are also welcome to mail or fax your order to us.
OfficeChairs.com 735 N. Water St. Ste 400 PO Box 510050 Milwaukee, WI 53203-0017 phone:
1-800-242-7200 fax: 1-800-468-1526
Back to Top
OfficeChairs.com is dedicated to protecting the privacy of our customers and follows industry standard best practices to do so. Click here to view our complete privacy policy.
Back to Top
There are three ways to check your order status:
Use our online Order Status
tool
Email us
Call us at 1-800-242-7200
Back to Top
Your Confirmation number is generated when you place your order online. It is included on the Checkout – Receipt page of our website and is included in the Confirmation email we immediately send to you. Your Order Number is included in the Acknowledgment email we send to you after we have processed your order.
Back to Top
Our website accepts orders using Visa, MasterCard, American Express and Discover cards. By phone, we can also accept Money Orders and Wire Transfers. Sorry, we do not accept C.O.D. orders.
To place your order using a Purchase Order, please call us at 1-800-242-7200. Generally, we will only accept purchase orders from previous business customers, Government agencies, Schools and large well-rated businesses.
Back to Top
We only charge sales tax on items shipped to Wisconsin, Nevada and California.
Back to Top
Call our representatives at 1-800-242-7200 for volume purchase pricing.
Back to Top
To protect your credit card information, we validate the information you provide during the checkout process. If you received an error message during checkout, please confirm that the following information exactly matches your credit card:
Credit card number
Expiration date
Name on card
Billing address (must match the billing address of your credit card)
If you are still having problems please try another credit card or call us at 1-800-242-7200.
Back to Top
Yes we do! The order must be a minimum of $2,000. Different payment plans to meet your needs can be arranged. OfficeChairs.com's rates are among the lowest in the country. Call for rates and details 800-242-7200. We are not able to offer leasing on orders shipping to residences.
| Equipment Cost | 24 Mo. | 36 Mo. | 48 Mo. | 60 Mo. | | $2,000 - $5,000 | .0508 | .0354 | .0286 | .0243 |
|
$5,001 - $10,000 |
.0499 |
.0349 |
.0280 |
.0238 |
|
$10,001 - $25,000 |
.0490 |
.0346 |
.0273 |
.0233 |
|
$25,001 - $50,000 |
.0486 |
.0344 |
.0271 |
.0230 |
Example: $4,491 Furniture package; 36 Month lease: Monthly payments equal .0354
X $4,491 = $159/Mo.
Back to Top
All advertised prices are subject to change without prior notice.
Back to Top
Currently we deliver to all 50 U.S. States and U.S. Territories. We will not charge shipping on any items shipped to the 48 contiguous U.S. States (including Washington D.C.). However, shipping charges will be applied on shipments to Alaska, Hawaii, U.S. islands and U.S. Territories. We do not deliver to P.O. boxes, international addresses or APO addresses. A U.S. consolidation point and a TCN# is required for overseas destinations. Please call us at 1-800-242-7200 with any questions.
Back to Top
All products on OfficeChairs.com are offered with free shipping included in the merchandise price. This means that there are no additional charges to you for UPS, FedEx, and common carrier tailgate shipments. Your shipping method will be confirmed on the acknowledgment email we send to you after processing your order.
For UPS or FedEx shipments, your merchandise will be brought inside your building. For items that are too large to ship via UPS or FedEx, free tailgate shipping is included, meaning your furniture will be shipped to your delivery dock. If no dock is available, you will be responsible for taking the furniture off of the delivery truck.
Inside delivery services for these larger items is available for an additional charge. These optional charges will be shown once you add products to your shopping cart. For large orders requiring inside delivery, we strongly suggest you call to discuss your needs so we can apply all appropriate discounts.
Back to Top
Chairs that ship via UPS or FedEx Ground typically will be left at your door if you are not there at the time of delivery. However, Common carrier deliveries require you to be present at the time of delivery.
Back to Top
Shipping methods vary depending upon the size of the item(s) being ordered. Product specific information is available on each product page. Please call us at 1-800-242-7200 with any shipping questions or special instructions.
UPS/FedEx shipments: UPS and FedEx shipments will be brought inside your building. If you require additional services, please call 1-800-242-7200 and we can help!
Common carrier shipments: Your order will be shipped with free tailgate shipping included, meaning the chairs will be shipped to your dock. If there is no delivery dock at your business or home office, you will be responsible for taking the chairs from the tailgate of the delivery truck.
For an additional charge, inside delivery services are available. These optional charges will be shown once you add products to your shopping cart. For orders of over $5000 requiring inside delivery, we strongly suggest you call to discuss your needs so we can apply all appropriate discounts.
If you have special needs or questions, tell us in the shipping instructions/order comments area during checkout or call us at 1-800-242-7200 to discuss. If needed, we can arrange for the trucking company to call 24 hours prior to delivery so that you will know when to expect them.
Back to Top
Because delivery times are scheduled at the discretion of the carrier used for your order, we cannot accept requests for specific delivery times.
Back to Top
Delivery will typically occur within 1-2 weeks of when your order is placed.
Back to Top
Yes, we offer a wide selection of office chairs that are available to ship today. Click here to view or call 1-800-242-7200 to speak to one of our office furniture specialists for pricing and availability.
Back to Top
Our sister company, National Business Furniture, LTD., is located near Toronto, Ontario and ships products to most locations in Canada. Please visit our website or call our friendly staff at 888-780-2280.
Back to Top
Basic tools are required to assemble most products. Generally, you'll need a screw driver and possibly a hammer.
Back to Top
Instructions will come with the item. If you have any questions call our Customer Service at 1-800-242-7200 for assistance.
Back to Top
Most chairs take about 15 minutes to assemble.
Back to Top
Yes, we work with assembly firms throughout the United States. Please call 1-800-242-7200 and an Inside Sales representative will refer you.
Back to Top
If it has a pneumatic lift - a simple touch of a lever will raise or lower the seat. The back is usually adjustable in and out and up and down. Some chairs will swivel and tilt. Please call 1-800-242-7200 for help adjusting your specific chair.
Back to Top
We proudly offer a 9-year guarantee that all products are accurately described and will give you the service you expect. If there are any problems with the quality of the materials or workmanship, we will adjust, repair or replace to your satisfaction.
Normal wear or chairs used 24 hours per day are excluded. Orders over $15,000 and products with electronic components are subject to manufacturer's warranty. The guarantee does not include color matching. If there is a question, please request free color samples prior to placing your order.
Back to Top
If we are able to cancel your order before it is produced and/or shipped, there is not a charge for the cancellation. If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund. Cancellations or returns must be authorized in advance. Please call 1-800-242-7200 and a Customer Service representative will assess the situation and, if need be,issue a return authorization.
Back to Top
If an item needs to be returned, restocking fees and freight charges may apply. Please call 1-800-242-7200 and a Customer Service representative will assess your situation. If you have any doubts about color matching, please request free color samples prior to placing your order.
Back to Top
We strive to carry quality brands and deliver your new furniture in perfect condition. If something is wrong with your chair, we will do everything we can to help you. Often the manufacturer wants to be contacted directly. The manufacturer usually handles part replacements. There will be a note in the literature that comes with your chair that will direct you on who to call in the event that parts are needed. If this information is not available or if you have any questions, please call us at 1-800-242-7200 or email us.
We proudly offer a 9-year guarantee that all products are accurately described and will give you the service you expect. If there are any problems with the quality of the materials or workmanship, we will adjust, repair or replace to your satisfaction. Orders over $15,000 and products with electronic components are subject to manufacturer's warranty. The guarantee does not include color matching. If there is a question, please request free color samples prior to placing your order.
Back to Top
Please call 1-800-242-7200 or email us and a Customer Service representative will be able to assist you.
Back to Top
TeleSight is a Customer Satisfaction research firm contracted by OfficeChairs.com to conduct survey research in order to help us better understand how we can improve our service to customers like you. The surveys are triggered by a service event, so any contact you receive from TeleSight will be specific to your existing relationship with OfficeChairs.com. These surveys are designed to be brief since your time is very important. We try to gather as much actionable information as possible to evaluate our overall service to our customers and to make the necessary improvements to get better. Your feedback about our services is extremely important to us. If you would like to know more about TeleSight, the company we’ve contracted to conduct these surveys, please go to www.telesight.com. Thank you for your participation. We greatly appreciate your business. Back to Top
|