Big and Tall
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Item Number : CH00195
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(based on 2 reviews)
Reviewed by 2 customers
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I would not buy this product again
Comments about Phillips Bonded Leather High-Back Executive Chair:
I wanted to used this chair at the desk in our front office. When I received it it had a defective gas lift. I called customer service and was sent a replacement gas lift that took about a week to get and was impossible to install. Ultimately I ended up returning the chair which I should have done in the first place since it was defective. Return process was easy. Refund process not so easy. After conformation that the returned chair had been received I had to make phone call eleven days later to inquire about the refund. I was told they would issue a credit that day and it would take 3 to 5 days. Been 3 day now still no credit on my charge. Any other returns I make are almost immediate on my card.
Bottom Line No, I would not recommend this to a friend
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I love the high back and it looks so professional and sits perfect aginst your lumbar.
Boss Hard Floor Casters- Set of 5
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